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General Questions
Ordering & Payment
Shipping & Delivery
Returns & Refunds
Frequently Asked Questions
General Questions
Tyrasdotcom is Nigeria’s premier online fashion store where style meets elegance. We offer a wide range of curated fashion items for women and men, including heels, chic bags, flat sandals, alluring lingerie, trendy tops, perfumes, shirts, trousers, shoes, and accessories.
Tyrasdotcom operates in Lagos Nigeria, offering stylish fashion solutions tailored to meet your needs.
Currently, Tyrasdotcom is an online store. This allows us to serve you conveniently from the comfort of your home.
Ordering & Payment
- Browse our collection and select your favorite items.
- Add them to your cart.
- Proceed to checkout, fill in your details, and make payment.
We accept:
- Bank transfers
- Debit/credit cards
- Pay-on-delivery (in select locations)
Yes, you can cancel or modify your order before it is shipped. Contact our customer care team immediately for assistance.
Shipping & Delivery
Yes, Tyrasdotcom offers delivery to all states in Nigeria.
Delivery timelines depend on your location:
- Lagos: Same day delivery f=or orders placed before 3PM
- Other states: 1-2 business days
Delivery charges vary depending on your location and the size of your order. The exact fee will be displayed during checkout.
Yes, once your order is shipped, you will receive a tracking number to monitor its progress.
Returns & Refunds
We accept returns on items that are:
- Unused and in their original condition.
- Returned within 7 days of delivery.
Contact our customer care team with your order details and reason for return. We’ll guide you through the process.
Refunds are processed within 5-7 business days after we receive and inspect the returned item.